Recent Posts

Pop Up Pool Floods House in Carol Stream

7/16/2017 (Permalink)

Storm Damage Pop Up Pool Floods House in Carol Stream Above ground pools can break leaving a large amount of water that needs somewhere to go. If your house has been flooded, call SERVPRO.

Technicians at SERVPRO Arrive Equipped to Dry Out Your House After a Flooding Incident

During hot summer days, it is difficult to deflect the pleas of little ones who want to cool off in a backyard pool. Options are available that set up quickly and hold enough water to ease those afternoon hot waves. When the unexpected happens, and the pool water flows into your living area, SERVPRO has the experience and a plan to abate the backyard flood.
In-ground pools are expensive and used only a few months out of the year in our climate. Your family took advantage of a sale on a large above-ground pool, and the good times were rolling until the pool structure split. The resulting flood damaged your Carol Stream home, sending nearly 3000 gallons of water into your walkout family room and utility areas.
As with any flood, SERVPRO technicians arrive with powerful truck mounted pumps and water extractors. If the force of the water knocks out electrical power in your house temporarily, we are set to go. Our crew assures itself that the circuits in the basement are shut off for safety, and work to extract the flooding. Once the majority of water is gone, rely on our trained technicians to turn to high-efficiency water vacuums, systematically extracting residual moisture from your family room carpet. Care must be taken not to stretch the carpeting, and to gain access top and bottom for air movers, we may lift it after extraction.
Summer can be a high humidity season in Chicago’s Western suburbs, urging our work crew to measure moisture levels carefully once the drying cycle begins. Central air conditioning helps reduce moisture, but we often add dehumidifiers to speed the reduction. The contents of your backyard pool are considered slightly contaminated, gray water which has the potential to accelerate mold growth. The faster SERVPRO reduces the overall moisture content in your family room, the better.
We evaluate the furnishings, toys, books, and electronics in the path of the flood for water damage, staging any that need special attention off the carpet in the utility area or the garage. Nonporous items can be towel dried, but documents or books may need evaluation for freeze drying, a procedure that removes water vapor without saturating the paper. This strategy is a somewhat costly procedure, so we work with you to choose the most important papers and books to recover.
Do not let a sunny afternoon at the pool destroy your summer. If pool malfunctions flood your basement, SERVPRO of Carol Stream / East Bloomingdale is ready to help. Call (630) 830-6236 for a speedy restoration.

For more information regarding Carol Stream, click here

Grease Fire Recovery in Carol Stream -- Prompt And Professional

6/30/2017 (Permalink)

Commercial Grease Fire Recovery in Carol Stream -- Prompt And Professional Don't let a kitchen fire leave odors and damage that can put your eatery out of business. Contact SERVPRO for remediation and restoration to begin.

SERVPRO Eliminates Lingering Odors After a Fire at Your Grill or Restaurant

Happy hour and appetizers are the go-to draws of many a local bar and grill. A kitchen fire extinguishes the fun and sends customers looking for another after work hangout. Avoid disappointing your customers and permanently losing business by engaging an industry leading restoration company like SERVPRO.
A rookie fry cook makes a mistake engulfing your restaurant kitchen in flames. The commercial fire damage to your Carol Stream business needs a fast and professional response to get your popular brew pub and eatery back on track. We have the experience, highly-qualified work crews, and equipment to restore the destruction quickly and safely.
Grease fires spread a heavy, sticky smoke throughout the kitchen, invading other areas of your restaurant as well. Chemical extinguishers are most effective on this type of fire, water being a dangerous response as the flaming grease floats on liquids used to try to snuff out the blaze. The combination of thick, greasy soot and chemical residue is a real challenge to clean, yet is a common problem in commercial kitchen fires. SERVPRO recognizes that clients reach out frequently for help after this particular disaster and we prepare accordingly.
Our technicians receive advanced training in grease fire restoration, ready to start efficiently cleaning the debris away and assessing for any necessary repairs and deodorization after the cleanup completes. Although the problems overwhelm you and your kitchen staff, we have the answers and plan for a comprehensive restoration that happens swiftly.
Cooktops and cabinets need thorough scrubbing with professional products to remove the almost impervious coating caused by the greasy combustion. Cautious use of solvents and abrasive pads are likely to be necessary, and our workers are familiar with the proper use of these techniques. Unpleasant odors must not linger in your restaurant as your customers associate delicious aromas with your success. Grease fires are notorious for permeating pervasive stenches, but our SERVPRO team has the strategies and equipment to eliminate the acrid burning smell. During the cleaning phase, we may employ air scrubbers, machines that use negative pressure to contain and filter out the offending odor.
We use one or several methods to eradicate the odor, beginning with removing the sooty debris and finishing, if necessary with cutting edge technology. Members of the crew hold certifications in thermal fogging, a method that replicates the way the smell invaded your restaurant. SERVPRO technicians also inspect venting systems for tenacious odors, recommending sealing hard to clean areas and replacing all filters.
Call SERVPRO of Carol Stream / East Bloomingdale at (630) 830-6236 when a grease fire threatens to close down your restaurant for good. We assess the situation and implement a restoration plan that starts the food and drink flowing again soon.

For more information regarding Carol Stream, click here

Hidden Mold Discovered During Remodeling in Carol Stream Needs Professional Attention

6/26/2017 (Permalink)

Mold Remediation Hidden Mold Discovered During Remodeling in Carol Stream Needs Professional Attention Don't let mold damage stop your remodeling. Call SERVPRO to remediate the damage so that you can move on with your home improvements.

Technicians at SERVPRO Deal With Mold Issues on a Daily Basis in Homes Like Yours

The spring and summer months are often the time homeowners tackle repair and remodeling projects. Whether you tackle a smaller project on your own or work with a contractor on a major job, a significant barrier to completion looms if mold is discovered. Mold remediation specialists from SERVPRO take on the task of managing the mold so your project proceeds.
Mold damage presents unexpectedly in your Carol Stream home as a wall, and part of the ceiling area is removed for an expansion of your kitchen. Perhaps decades of slow leaks in the plumbing behind the cabinets and up toward the second story nourish generations of mold colonies. You are wary or your remodeler refuses to proceed until mold abatement completes. We have the staff, the experience, and the training to take mold management out of the equation.
Our staff first assesses the extent of the infestation, a concern since the mold is in your food preparation area. Following the Environmental Protection Agency’s protocol for mold remediation is a four stage process. First, we contain the mold, using plastic barriers, at a minimum, to prevent unintended spread of the tiny spores during remediation. Extensive mold problems signal SERVPRO to employ air scrubbers during our treatment, creating negative air pressure and utilizing an air filtration system to limit contamination of other areas.
Next, we remove the mold, and any porous structure it invaded. Disposal follows local rules for handling hazardous waste. The affected area receives disinfection with appropriate antimicrobial products to ensure no activated spores remain to rebuild the colony. SERVPRO does not claim to eliminate mold as new spores constantly waft about in both interior and exterior areas, but we do everything to prevent these spores from feeding on moisture and cellulose or other carbon-based surfaces to create additional outbreaks.
Prevention requires fixing the leaks or reducing the air humidity or structural moisture to well below 50 percent. When the structure is dry and the humidity controlled, mold finds it very hard to establish itself. SERVPRO staff assists you to reach those goals. Once remediation, including eliminating the excess moisture, is completed, feel free to take up the remodeling again.
SERVPRO of Carol Stream / East Bloomingdale awaits your request for mold remediation. Give us a call at (630) 830-6236 to schedule a consultation.

For more information regarding Carol Stream, click here

Storm Damage can Affect Wheaton Area Home, Leading to Expensive Repairs

6/3/2017 (Permalink)

Storm Damage Storm Damage can Affect Wheaton Area Home, Leading to Expensive Repairs Storm Water and Tree Removal in Wheaton? Call SERVPRO

Rapid Water Removal by SERVPRO Mitigates Storm Effects

Storms can bring a good strong rain that benefits a city in many ways, but that same storm can also be destructive in other respects. Many of the worst types of damage are immediately apparent, but not all. Some storms let water into your home, and others cause structural damage.

Residents who enjoy the renewal of the area in the Spring also know that storm damage in Wheaton is sometimes an aspect that comes with the warmer months. A tree falling on your home creates not only a tremendous noise but also physical vibrations that can often be felt by anyone at home when it happens. Other problems a storm can cause are much quieter and can last longer than the storm's duration.
When water enters your home because of a crushed roof, this water can damage everything between the shingles and the basement. It can become a major headache for any homeowner. Water can be very damaging because it fills microscopic spaces within and around the cells and fibers of many of the materials used within a home. As water evaporates and the material dries, its shape often has been changed. Insulation can compress, and drywall can remain swollen-looking, for two examples.
Water does not always come into a home through the roof or upper walls because a tree has fallen. Storm water systems can become clogged with debris and mud, particularly if new construction has changed the way water drains in a larger area of a city. The building of roads and other structures like homes or shopping malls miles away create shifts in the terrain that can affect your home dramatically in regards to how nearby water might act. These changes might seem inconsequential until sewage backs up into your home.
Our technicians are trained in exactly that manner and have IICRC certifications showing their skill sets. Combined with our experience, storm damage has little chance of spreading beyond its initial area in your home. Stopping other areas in your home from becoming damaged is crucial to keeping the repairs from becoming increasingly expensive. Swift water extraction typically mitigates secondary water damage.
Calling SERVPRO of Carol Stream / East Bloomingdale at (630) 830-6236, when your home suffers any storm damage. Because storms can happen at any time of the day or night, we are always available to take your call, and we are always Faster To Any Size Disaster.

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Winter Checklist

12/5/2016 (Permalink)

The Winter season is here and the snow has arrived.  It is a good idea to get together a few items in order.  I will go over a few categories of items that it would be a good idea to have prepared.



Communication is necessary during times of harsh weather.  It is important to be able to contact emergency services when needed.  Here are a few items related to communication that would be helpful during a weather related emergency.

Phone, radio, television, internet access, list of family phone numbers, access to storm warnings, list of emergency phone numbers, phone charger



During the winter it is important to stay warm.  During times of emergency, heat becomes a precious commodity.  Here are some items that will help you survive a snow storm while staying warm inside. 

Blankets, sleeping bags, coats, heating source, fire extinguisher, lighting source



Food and water are necessary for any animal’s survival.  Humans are no exception.  Having lasting food and water is of the utmost importance.  Rations are critical when cutoff from the outside world.  The following list contains a few items relating to nutrition. 

Large amounts of drinking water, bottled water, canned non-perishable goods, can opener, other non-perishables, medication



Regardless of the severe weather after a certain point, it will become necessary to go back into the open world.  This could be for food, water, medication, heating fuel, finding someone, etc.  Be prepared for this journey.  This list contains some items that would be helpful when making the journey by personal vehicle. 

Windshield scraper, rope, tire chains, jumper cables, flares, first aid kit, tool kit, maps, compass, shovel, rock salt

Mold Remediation and Insurance

11/18/2016 (Permalink)

Homeowners insurance does not always cover mold remediation.  Coverage varies from policy to policy, so it would be a good idea to always check with your provider.  The cause of the mold is important in determining coverage.  More times than not, homeowner’s insurance will cover specific reasons such as pipe bursts, roof leaks, and flooding.  However, if the mold is caused by general neglect of home maintenance, insurance companies are less likely to cover the mold remediation.  

Mold Caused by Flooding

The Illinois Department of Insurance states the following regarding mold caused by flood damage. “Homeowners policies also exclude water damage caused by floods.  Therefore, if one of these water or moisture problems results in mold, it would probably not be covered by your policy.”  Note the word “probably” because policies vary greatly.  Just because the norm may not cover mold from flood damage does not mean all do not.

Mold Caused by Fire

The following is the Illinois Department of Insurance statement regarding fire and mold.  “In Illinois, if mold results from water damage following a covered fire or lightning loss, the mold damage would be covered, and the total of all damages, including the mold, is subject to the full policy limit.”  This means that if your policy covers fire loss, then any mold subsequently due to the fire loss will be covered.

Things to Keep in Mind

  1. Insurance companies have taken steps to limit the amount of mold claims. Some companies exclude all coverage of mold-related damage unless it is the result of a fire loss.
  2. Restrictions can be placed on the kinds of homes that are covered. If your home is made out of specified materials related to your policy, it would be a good idea to call your provider to verify coverage.  Materials such as synthetic stucco may not be covered. 
  3. Some companies increase the overall price of the policy in anticipation of mold-related costs.
  4. Limits can be set by insurance companies. For example, the policy could state that it only covers mold-related claims up to $5,000. 
  5. Maintenance issues are generally excluded from coverage. Such as poor landscaping and drainage problems. 

For more information about mold remediation refer to SERVPRO of Carol Stream East Bloomingdale

Selecting a Fire Extinguisher

10/17/2016 (Permalink)

Fire Damage Selecting a Fire Extinguisher Classification Symbols

Selecting a Fire Extinguisher


Interpreting the Label


There are five distinct classes of fire extinguishers. They are A, B, C, D, and K. A implies that the fire extinguisher is viable against wood, paper, and waste fires. B is useful for flammable fluids and gasses, for example, fuel or propane. C is useful against electrical fires since it won't conduct electricity. D is for fires began by burnable metals. These fire extinguishers are generally more for commercial use. Lastly, K is for grease fires. It transforms the fat in the grease into soap to stop the fire. Fire extinguishers come in a wide range of various blends of these groupings. Commonly for a homeowner it is a smart thought to get no less than one that is ABC and a K for the kitchen. Before A and B there will be a number. The higher the number, the more viable it is for that kind of flame.


Here is a rundown of what every class stands for, its assigned color, and its geometric image.


A – Ash – Green – Triangle

B – Barrel – Red – Square

C – Current – Blue – Circle

D – Dynamite – Yellow – Star

K – Kitchen – Black – Hexagon


Rechargeable or Disposable


Fire extinguishers come in both sorts. Note that a refill on a rechargeable fire extinguisher is normally less expensive than purchasing another disposable one. The rechargeable fire extinguishers additionally for usually have metal parts in contrast with the disposable which more often than not has plastic parts. As a rule, the rechargeable ones have better quality parts, longer enduring charge, and the capacity to refill it. Rechargeable fire extinguishers generally are pricier than disposable ones, but have the abilities previously mentioned.




This relies on upon your circumstance. Larger typically means more chemicals, however additionally implies heavier and less mobility. The weight listed, just accounts for the chemical contents. This is NOT the aggregate weight, which means it doesn't calculate the heaviness of the canister. Pick what works best for your circumstance. Consider the muscle of anybody that may utilize the fire extinguisher. Additionally, consider the measurements of the tight spaces the fire extinguisher may be required in for mobility purposes.


For data on what to do after a fire allude to our SERVPRO site


Surge Protectors: How to Select a Winner

10/12/2016 (Permalink)

Fire Damage Surge Protectors:  How to Select a Winner Three-pronged and two-pronged plugs on top. Right angle plug below.

Surge Protectors protect electrical devices from voltage spikes.  If the voltage is above a safe threshold, then the surge protector blocks or shorts the unsafe voltage.  This blog post will provide information on how to go about selecting a surge protector.

Choosing a Surge Protector

First, there is a difference between a power strip and a surge protector.  A power strip merely splits an outlet into multiple ports.  Whereas, a surge protector is designed to protect electronics.  When selecting a surge protector look for key words such as “interrupter switch” or “surge protection.”  If the surge protector is certified by Underwriter’s Laboratories that means it is definitely up to code.

Second, find the joules.  Joules are a standard of unit used to measure energy.  Think of joules as the threshold for the surge protector to trip.  The more joules a surge protector can take, the better.  Over time, this threshold drops and unfortunately there is no real way of knowing.  So it is a good idea to replace your surge protectors every couple of years.

Third, look for a surge protector with the number of ports you want.  It is not possible to connect a surge protector into another surge protector.  The surge protector will detect this and not work.  It is dangerous to connect a power strip into another surge protector.  This is because it is easy to overload the outlet and will trip the surge protector more often.  This wears out the surge protector and once it's worn out, a possible electrical fire could be triggered.  Instead, buy a surge protector right from the get-go with at least the minimum number of ports required for your needs.

The Last thing to consider when purchasing a surge protector is the cord.  There are two things to take into account with the cord.  First is the length of the cord.  You want it to be able to reach as far as you need it.  Second is the plug design.  Decide if you need the three-pronged plug or the two-pronged plug.  Then there are right angle and standard plugs.  Look at the picture to see the difference.  

If the worst happens and an electrical fire does break out.  First, contact your local fire department.  Afterwards, contact SERVPRO of Carol Stream/East Bloomingdale for fire damage restoration.

What is Mold?

9/30/2016 (Permalink)

Mold is a fungus that grows in damp, warm, and humid conditions.  It spreads using spores which can survive harsh and dry conditions that mold does not normally grow in.  

What is Black Mold?

You may have heard of “black mold.”  Stachybotrys Chartarum is the type of mold that is often called “black mold.”  It produces allergens and irritants.  Several types of mold create allergens and irritants, but Stachybotrys Chartarum is also known as “toxic mold.”  Regardless of the type of mold, most likely when one type of mold is spotted another type is right around the corner.  It is important to remediate all mold.

Removal of mold

It is important to remove mold once it is sighted.  SERVPRO technicians use specialized equipment to spot mold growth.  Mold can thrive in inaccessible areas that are damp, humid, and warm.  The areas that are affected by mold must be contained.  Moisture must be removed immediately to cut off potential mold growth.  Otherwise the mold will use spores to spread.  SERVPRO has advanced equipment including “air scrubbers” to filter out spores in the air.  Furniture and other items that are in the containment zone will need to be cleaned.  SERVPRO does content cleaning which will decontaminate the affected furniture and items.  We have all the necessary equipment to handle mold remediation.  Call SERVPRO today at (847) 279 – 1940

Flood Damage: What You Need to Know

9/14/2016 (Permalink)

Water Damage  Flood Damage:  What You Need to Know Microbes cultivate in dirty water.

Homeowners often underestimate flood damage.  Not only can flood damage cause structural damage, but it can leave biological organisms that can cause health effects.  SERVPRO can handle any situation of water damage.  As an example back in February SERVPRO of Carol Stream/East Bloomingdale went to Saint Louis in order to help 13 families recover after a severe flood caused extensive water damage to their homes. 

Dirty Water

Dirty water causes the worst damage.  It can possess anything from animal feces to chemical residues.  Fungi, bacteria, and viruses use dirty water to cultivate.  The cultivation of these microbes can cause severe negative health effects.

What to do

  • Remove excess water by mopping and blotting.
  • Remove and prop wet upholstery and cushions.
  • Remove rugs from wet carpeting.
  • Gather loose items from floors.

What not to do

  • Do not use television or other household appliances.
  • Do not leave wet fabrics in place. Hang furs and leather goods.
  • Do not leave books, magazines, or other colored items on wet carpet and floors.
  • Do not use a household vacuum to remove water.

For more information, refer to our SERVPRO website.